Included Calling Features
Business Service Features Available for Your Plan
With voip.com's business communications services, you can easily expand your business phone system to a multi-function office solution. Call management and detailed tracking allow you to traffic and monitor calls, while reducing your expenses by as much as 60% on long distance and international charges. Dialing colleagues even during your business trips is as easy as calling an extension down the hall!
PBX Features
- Auto Attendant (upgrade)
- Conference Bridge (upgrade)
- Voicemail (included)
- Stutter Tone Notification (upgrade)
- Ring Tones (upgrade)
- Ring Groups (upgrade)
- Local Number Porting (LNP) (included)
- Online Billing (included)
Calling Features (all included)
Features You Can Manage Online (all included)
Business Services
- Directory Assistance (411) (upgrade)
- Online Account Management (included)
- Local Calling (included)
- Domestic Long Distance (included)
- Domestic Phone Numbers (included)
- Use your existing phones (included)
- Virtual-Alternative-Secondary Numbers (upgrade)
- International Numbers (coming soon) (upgrade)
- International Long Distance (included)
- Standard Lines (one line included)
- Communicator (softphone) (included)
- Toll Free Lines (upgrade)
- Keep your phone number (included)
- Area Code Selection (included)
- 30 Day Money Back Guarantee (included)
- Free In-Network Calls (included)
PBX Features
A main operator extension that replaces a human operator. Allows your callers to dial extensions, find names and get transferred to the desired end.
An entire solution to connect with your business partners. Hold conference calls with three or more parties and save time and money.
Don't miss a call again! You will receive our Enhanced Voicemail service that delivers the messages to your email. Text messages can be sent to your cell phone each time you get a voicemail. Listen to your messages from any touch-tone phone wherever you are. Plus you can save your messages online for up to 60 days.
Notification
A interrupted voice signal alerts you when a new voicemail message is waiting for you.
Distinctive ring patterns let you know whether your caller is trying to reach you from within your own business or externally.
Enhance your support services with the option to route an incoming call to a group of people.
Porting (LNP)
Keep your well-established phone number when switching to voip.com. While the transfer may take weeks we make sure your business keeps running with an assigned temporary number. As an extra service, your number transfer status is displayed on your online account.
No more papers, just pure information. Monitor your calls and expenses wisely by our online billing system. Fully detailed live information is displayed on your account 24/7.
Calling Features
Call Rejection
Enables you to reject incoming calls from callers who have blocked their phone number and name. The caller is connected to an announcement stating that the user does not accept calls with the caller's identity blocked. However, this does not apply to calls within your group
This allows you to call the last party that called, whether or not the call was answered.
Allows the user to be notified of another incoming call while a call is already in progress. Call waiting also gives the user the ability to answer the second call while keeping the first call on hold.
Allows you to see who is calling before you even pick up the telephone. Caller ID with Name delivers the name and number of the caller directly to the display of your Caller ID enabled telephone or device.
Per Call
This service allows the users to disable Call Waiting for the next or current call.
With Enhanced 911, the emergency operator receives the name, address, and origination phone number of the caller.
ID Blocking
Allows you to block the delivery of your identity when calling other numbers.
Speed Dial 8 allows you to assign a single-digit code to frequently dialed or hard-to-remember numbers which can be used instead of the full numbers to place calls.
Designate a two-digit code for up to 100 of the telephone numbers you dial most often.
Three-Way calling allows you to perform a conference call that can be initiated from your hand held telephone.
Features You Can Manage Online
If you place a call to another subscriber and the line is busy Auto Callback will automatically call the subscriber for you when the line is no longer busy.
Allows you to automatically redirect your incoming calls to a different phone number.
This service allows you to set certain criteria for incoming calls that will send e-mails with information about the caller to an email address.
Contacts lets you quickly find phone numbers, sort contacts by category, and operate Click to Call.
You can start a telephone call directly from the web control panel. The system will first call you and then call the number you entered in the form.
Allows you to set your status to unavailable. Calls will go directly to your voice messaging box without ringing your telephone. In addition, you can have your primary phone emit a short ring burst to inform you when the call is being sent to voice messaging by using the Ring Reminder.
Acceptance
Enables you to allow certain incoming calls. All calls not meeting the specified criteria are rejected.
Rejection
Selective call rejection allows you to reject certain incoming calls you choose.
Find Me
Allows you to define a "find-me" list of phone numbers which are then called one after the other when you receive an incoming call. For example, when your mom calls, you can first ring your house, then your cell phone, and then your friend's house until you answer the call.
Ring: Personal
Allows you to have multiple destinations ring simultaneously when any calls are received on your phone number. The first destination to be answered is connected.
Business Services
Management
This service provides you with a web interface that allows you to view, configure, activate, and deactivate your services.
Numbers
Phone Numbers wherever your friends, family, or customers live and they can call you for the price of a local call.
phones
You can use your existing touch-tone phone. Just plug it into our adapter and once you are connected you can use your phone just like you do today.
Secondary Phone
Numbers
Establish a Virtual Phone Number wherever your friends or family live and they can call you for the price of a local call. These are numbers that ring to your primary line. How does it work? You live in California and your area code is 949, your sister lives in New York with a 212 area code, you could get a virtual phone number in 212 that rings to your 949 line.
Distance
Free calls to Canada and Puerto Rico. Save money on your International calls with voip's low rates to countries all around the world.
Use standard equipment and keep your regular phone number. Your existing equipment works with our voip adapter and works just like a normal phone.
SoftPhone allows you to turn any PC or laptop into a full-functioning telephone that works just like your telephone keypad. You can make a call, receive a call, and pick up your voicemails. SoftPhone is a screen-based interface that works just like your telephone keypad.
This is an inexpensive way to have a toll-free number for your personal use. We offer a toll-free number service that provides your callers the ability to phone you for no charge regardless of their location inside the US or your location worldwide. This upgrade includes 100 minutes and calls are just $0.049 thereafter.
phone number
You don't have to lose your phone number if you change phone companies. We offer the option of keeping your existing phone number across the country. To find out, enter your area code and the first three numbers that follow into the tool we've provided, and you'll learn if you can transfer your number. We will send you the steps to start the process.
With voip, you are no longer tied to your "local area code". Our phone service is available nationwide, so choose a new number in your local calling area or select a number anywhere else in the country.
Back Guarantee
If for any reason you wish to cancel service within 30 days of activation, we'll refund your money with no questions asked. To cancel, you must not exceed 200 minutes of usage in the first 30 days and your equipment must be returned in the original packaging with the UPC or bar code intact to us within 14 days of your cancellation. You will be refunded after we receive your equipment.
