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Features far as the eye can see

Sunday, July 30, 2006

The Call Features page has two boxes, one for basic features and one for advanced ones. It's a good thing voip.com broke things up a little because, Holy voip-o-rama Batman! There's a lot of stuff on this page.

There are 11 items in the Basic Features box, the first one being Click to Call. Right next to the "click here to make a call" link is one that says "more info", which I click because what is this Click to Call, anyway? W00t, my friends, I say w00t. A little informative box just discretely insinuated itself into the page. No unnecessary pageloads, no annoying pop-ups, only the information I wanted, right were it's most useful. These guys are good.

I can hide that definition box when I'm done looking at it, or go to a related page that has more information about the term. In case you were wondering, Click to Call lets you make calls directly from the control panel. Isn't that convenient?

What else can I do? Block my Caller ID information from being displayed, for starters. Also display incoming Caller ID info on any ID enabled phone; set my status to unavailable and send all incoming calls directly to voicemail; hit redial; enable Three-Way Calling; send all incoming calls automatically to another number; edit my speed dial settings; and block or allow outbound international calls.

Down in the Advanced Call Feature box, I can choose to reject incoming calls from anonymous callers; take that, telemarketing scum! If I try to call someone and their line is busy, Auto Callback will notify me when the other in-network party is available and there are three separate Call Forwarding options. Busy lets me forward incoming calls to another number if my phone is busy; No Answer automatically sends unanswered calls to a different number; and Selective directs certain calls that I've previously defined to another number.

But wait, there's more. With Call Return, I can call the last person who called my number, regardless of whether or not they actually got through. You can also use Selective Call Acceptance or Rejection to exert greater control over which calls are received and which don't make the cut. When you're out and about, callers can still get a hold of you with Sequential Ring. Instead of automatically getting your voicemail, the call will be forwarded to each number on your "find me" list, until it gets through. If it reaches the end of your list with no success, the call will go to voicemail.

The last feature on the page is Simultaneous Ring, which will ring multiple locations when a call is made to your number. Whichever destination picks up first is the one that's connected. Sometimes it's hard to wrap your head around all the things a voip internet phone can do.