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Virtual Number Overview

You can use a Virtual Number to establish a "Local" phone number wherever your friends, family, or customers live. This virtual number allows people to call you for the price of a local call. Unlike a second or separate line, a virtual number is an alternate number that will ring to your primary phone line.

How does it work?
Let’s say you live in California and your area code is 949 and your sister lives in New York with a 212 area code. You can add a virtual phone number to your account in the 212 area code that rings directly to your main phone. Now your sister (and anyone else in that local area) can call you directly without having pay long distance charges. A virtual number allows others to call you as a local call from their rate center (city or town). A virtual number does not change how you make calls to other people. (Your Caller ID will still be your primary phone line’s number)

To order a virtual phone number:

1. Login to your voip.com account
2. Click the Add-Ons link
3. Click the Virtual Phone Numbers link
4. Complete the order form as requested

 

Other Features Help Topics

• How do I add an additional line?
• Additional Line Overview
• Can I port my existing Toll-Free Number to voip.com?
• How do I remove an additional phone line?
• How do I remove a toll-free phone number?
• How do I remove a virtual phone number?
• SoftPhone Quick Start Guide
• Is there a developer version of the softphone application?
• SoftPhone User Manual
• Toll-Free Number Overview
• Virtual Number Overview