Voip > Help > Residential > Features > General Features > Q&A
How do I use the Call Waiting Feature?
Call Waiting allows the user to be notified of another incoming call while a call is already in progress. Call Waiting also gives the user the ability to answer the second call while keeping the first call on hold.
There are two ways to program this feature: from your website control panel (always on/off) and/or from your telephone (disabled per call).
Program Call Waiting from the Website Control Panel
- Login to your account
- Click the Call Features tab
- Place a checkmark next to Call Waiting to activate this feature (remove the checkmark to deactivate the feature)
- Click the Save Changes button
Using Call Waiting from your Telephone
- While on your current call, you will hear a beep tone indicating another call is being received
- When the beep tone alerts you to a second call, press your Flash or Hook button
- To switch to the original call, press your Flash or Hook button
Disable Call Waiting from your Telephone
- Before making the phone call, dial *70
- You will then hear a beeping dial tone as confirmation
- Call Waiting will be disabled until you complete the phone call and hang up your telephone
Other Features Help Topics
- How do I use Three-Way Calling?
- How do I use the Anonymous Call Rejection Feature?
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- How do I block my Caller ID information from being displayed?
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- How do I use the Call Forwarding Busy Feature?
- How do I use the Call Forwarding Selective Feature?
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- How do I use Click to Call?
- How does Call Waiting work?
- How do I use the Call Waiting Feature?
- How do I use the Do Not Disturb Feature?
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- Is it possible to have multiple phones ring when a call comes to my Voip.com service?
- How do I use the Selective Call Acceptance Feature?
- How do I use the Selective Call Rejection Feature?
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- How do I use the Simultaneous Ring Feature?
- How do I use the Speed Dial 100 Feature?
- How do I use the Speed Dial 8 Feature?
- What are the star (*) codes I can dial?
- How do I stop my Caller ID information from being sent out?
- How do I use the Block Caller ID Outbound Feature?
- How do I use the Three-way Calling Feature?
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