Help Topics

Installation

Installation - General Questions | Installation Guide | Internet Connections | Networking

Getting Started

Getting Started - Get answers | How to sign up

Troubleshooting

Troubleshooting - Softphone Troubleshooting | Troubleshooting | Voice and Call Quality

Features

Features - Add-Ons | General Features | Voicemail

Your Account

Your Account - 911 Dialing | Account Info | Billing | Service Plans | USF Tax

Equipment

Equipment - Home Security | Phone Adapter User Guides

FAQ

FAQ - General Voip Issues | Voip compatibility | Voip Modems, Accessories, Gadgets

BYOD

BYOD - BYOD - Bring Your Own Device

Top Help Issues

• I can make outgoing calls, but I have no audio on incoming calls!
• My phone adapter will not work behind my router/firewall!
• Plans and Rates
• What is Mobile Line 2?
• I can make outgoing calls, but I have no audio on incoming calls!
• How can I transfer a phone number to my account?
• Can I use more than 1 phone with voip.com?
• How do I access my voice mail by telephone?
• How do I set up my voicemail?
• What do I do if my phone sounds choppy or broken up?