voip.com > Help > Residential > Features > Voicemail > Q&A

I have an answering machine I would like to use instead of Voip.com's voicemail system, how do I turn off the voicemail?

1. Log in to your account
2. Click on Voicemail Tab
3. Click on Settings Tab
4. uncheck the Voicemail Active checkbox
5. Save Changes

This will turn off the voicemail feature and all calls will go to your answering machine.

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