Voip > Help > Residential > Installation > General Questions > Q&A

What is VoIP?

VoIP, or Voice over Internet Protocol, allows you to make telephone calls using a computer network, over a data network like the Internet. VoIP converts the voice signal from your telephone into a digital signal that travels over the internet then converts it back at the other end so you can speak to anyone with a regular phone number. When placing a VoIP call using a phone with an adapter, you'll hear a dial tone and dial just as you always have. VoIP may also allow you to make a call directly from a computer using a conventional telephone or a microphone.

Other Installation Help Topics

• Can I use my computer when I’m on the phone?
• What is the difference between DSL and Cable?
• How long does it take to get a dial tone at first?
• What’s the difference between DSL and Cable?
• Can I use my home's existing phone wiring?
• How do I access the webpage for the Handytone Phone Adapter?
• What are my start-up costs?
• What is Mobile Line 2?
• Can I use more than 1 phone with voip.com?
• Do I have to have a number that is within “my” area code?
• How can I search my phone logs for specific activity?
• How do I know if someone is calling me?
• How can I Refer a Friend to voip?
• How can I view my referral activity?
• Can I view my phone activity?
• What is VoIP?
• Who can I call with my VoIP account?
• How do I know if someone is calling me?
• Can I use my voip phone and computer at the same time?
• Can I switch to voip.com from another voip service provider?
• Can I travel with my phone adapter?
• Can I travel with my phone adapter?
• How does VoIP work?