How do I resolve sound quality issues on my phone calls?

On the rare occasions that you are unhappy with the sound quality of your service, we offer the following recommendations:

Make sure you’re not running file sharing, P2P, or FTP applications. Sometimes these programs can utilize all available bandwidth from your High Speed Internet connection; leaving none for quality phone communication.
Check that your equipment is not too close to other equipment that may be causing interference or overheating. For example: On some cordless phones, microwave oven usage may cause significant interference.
If you are using a router, try plugging your phone adapter directly into your Internet connection. This will help determine if there is an issue with your other equipment.
Reboot your Internet devices (such as your phone adapter, your computer, and your Internet modem)
Check your bandwidth with a speed-tester

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