Voip > Help > Residential > Troubleshooting > Troubleshooting > Q&A
My Internet keeps dropping when my computer is plugged directly to the router (SPA2102).
1. Check to see if you have the latest version of the Internet browser you are using. If a Macintosh user, make sure you have the latest version of Safari browser.
2. Check your firewall settings. Go to control panel click on security and select allow program trough firewall then select exceptions tab and check mark routing and remote connections, apply and then ok.
Other Troubleshooting Help Topics
- My calls are going directly to voicemail!
- My Internet keeps dropping when my computer is plugged directly to the router (SPA2102).
- Help! I don’t have a dial tone
- My phone light is not on. What should I do?
- I can make outgoing calls, but I have no audio on incoming calls!
- How do I reboot my Phone Adapter?
- I have to reset my phone adapter. Will my phone work when it’s done?
- How to reset the Linksys SPA2102 by phone?
