voip.com > Help > Residential > Troubleshooting > Voice and Call Quality > Q&A

Every call I have is dropped on the minute and I have DSL, what is wrong?

The DSL installation probably does not include a filter on the wall jack. Please contact your DSL service provider for further assistance.

Other Troubleshooting Help Topics

• I can dial out and hear fine, but no one can hear me!
• What do I do if my phone sounds choppy or broken up?
• I can make outgoing calls, but I have no audio on incoming calls!
• Every call I have is dropped on the minute and I have DSL, what is wrong?