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What is PSAP?

PSAP stands for Public Safety Answering Point. In the United States, roughly 200 million emergency 911 calls are typically routed through one of around 6,500 PSAP each year. When a call comes in, the emergency operator either automatically receives the caller's location and callback info, or requests it from the person who called. Then, they alert the appropriate emergency response team (fire, police, or ambulance) and stay on the line until help arrives. PSAPs are controlled at the city or county level.

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