Voip > Help > Residential > Features > General Features > Q&A

How do I use the Call Forwarding Busy Feature?

Call Forwarding Busy allows you to forward all your incoming calls to a different phone number if your phone is currently busy.

Call Forwarding Busy can be programmed from your website control panel or your telephone handset.

Program Call Forwarding Busy from the Website Control Panel

1. Login to your account
2. Click the Call Features tab
3. Check the box next to Call Forwarding Busy to activate this feature (remove the checkmark to deactivate the feature)
4. Enter the phone number where your calls should be forwarded
5. Click the Save Changes button

Program Call Forwarding Busy from your Telephone

1. Dial *90
2. When prompted, enter the phone number for where the phone calls should be forwarded
3. Press the # key to save the entry
• Example: *90 555-123-4569 #

Deactivate Call Forwarding Busy from your Telephone

1. Dial *91
2. A confirmation message will be played

Once the Call Forwarding Busy has been activated on the system will automatically forward calls to the phone number provided when your phone line is busy.

When forwarding your number, the caller id from the originating call will be sent along to the destination. This is currently the only option available, and you cannot forward your VOIP number's caller id instead.

 

Other Features Help Topics

• How do I use Three-Way Calling?
• How do I use the Anonymous Call Rejection Feature?
• How do I use the Auto Callback Feature?
• How do I block my Caller ID information from being displayed?
• How do I use the Call Notify Feature?
• What kind of numbers can I call with voip.com?
• How do I use Call Return?
• How do I use the Call Forwarding-No Answer feature?
• How do I use the Call Forwarding Always Feature?
• How do I use the Call Forwarding Busy Feature?
• How do I use the Call Forwarding Selective Feature?
• How do I use the Caller ID Inbound Feature?
• How do I use Click to Call?
• How does Call Waiting work?
• How do I use the Call Waiting Feature?
• How do I use the Do Not Disturb Feature?
• What fax equipment and protocols work with the current voip service?
• What number is displayed when I forward my calls?
• How do I use the International Calls Feature?
• How do I use the Last Number Redial Feature?
• How do I make and receive calls?
• Is it possible to have multiple phones ring when a call comes to my Voip.com service?
• How do I use the Selective Call Acceptance Feature?
• How do I use the Selective Call Rejection Feature?
• How do I use the Sequential Ring Feature?
• How do I use the Simultaneous Ring Feature?
• How do I use the Speed Dial 100 Feature?
• How do I use the Speed Dial 8 Feature?
• What are the star (*) codes I can dial?
• How do I stop my Caller ID information from being sent out?
• How do I use the Block Caller ID Outbound Feature?
• How do I use the Three-way Calling Feature?