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What are the star (*) codes I can dial?

Listed below are the most commonly used * (star) codes for your voip telephone:

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*00

Redials the last number called.

*01 - *20

Reserved for personal speed dial numbers.

*21

Used to access Voicemail.

*53

Activates the remote call pickup feature, which lets the user retrieve a call that is ringing at another extension by dialing *53 followed by the extension that is ringing.

*54

Activates the group remote call pickup feature. Dialing *54 lets the user pick up the first of any calls currently ringing at any extension in the company. If calls are ringing at several extensions, this feature lets the user pick up the call in the current group that started ringing first. This feature works for the user’s call group if they are part of one, otherwise the user can pick up calls within the entire company.

*61

Activates the user controlled line identification restriction. By pressing *61, the user blocks caller ID for all outgoing calls. To send the caller ID on a per call basis, press *82.

*62

Activates the call forwarding busy feature. This feature forwards all incoming calls to a specified number when the user’s desk phone is busy. The call forwarding busy feature is activated by pressing *62#, where is the internal or external number to which the calls are forwarded.

*63

Turns off the call forwarding busy feature. After pressing *63, the user hears the dial tone.

*65

Deactivates the user controlled caller ID blocking feature for all outgoing calls. By pressing *65, the user allows caller ID for all outgoing calls.

*66

Activates repeat dial until call is picked up or time out.

*67

Blocks the user’s number on an outgoing call by pressing *67 before dialing the number. This feature only works when the user has Caller ID-Block Delivery All (CBLK) disabled or has the user controlled line identification restriction (UCLIR, *65) disabled.

*69

Activates the call return feature for the last incoming call. Press *69 to redial the number of the last incoming call.

*70

Turns off the call waiting feature for the current call only. When activated, a second incoming call is automatically transferred to the user’s voicemail box. If the user does not hear dial tone after pressing *70, the call waiting feature has not been turned off.
Note: Not usable with any of the Grandstream VOIP Adapters.

*72

Activates the call forwarding feature. This feature forwards all incoming calls to a specified number.

*73

Turns off the call forwarding feature.

*74

Lets a user assign a speed dial code (*nn) to a phone number. Valid speed dials are 01-20.

*75

Resets a speed dial code.

*78

Turns on the do not disturb feature. When activated, all calls are routed to voicemail, and the local telephone does not ring.
Note: Can not be used with the Softphone or Zippy USB Adapter.

*79

Turns off the do not disturb feature. When deactivated, all calls are routed to the local telephone.
Note: Can not be used with the Softphone or Zippy USB Adapter.

*82

Unblocks the user’s caller ID on an outgoing call by pressing *82 before dialing the number.

*86

Turns off the call connection busy feature. When deactivated, the automatic redialing of the last number dialed is canceled.

*92

Activates the call forwarding no answer feature. This feature forwards all incoming calls to a specified number when the user does not answer the desk phone. The call forwarding no answer feature is activated by pressing *92#, where is the internal or external number to which all calls are forwarded.

*93

Turns off the call forwarding no answer feature.


To use * codes (star codes) from your VoIP phone:

  1. Pick up phone
  2. Dial the * code for the feature you want to use

Please remember that some * codes may require some additional programming.

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