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voip.com > Help > Residential > Your Account > Account Info > Q&A

I want to keep my number. What do I do?

We understand that keeping your existing local number is very important. With voip.com, you don't have to lose your number if you switch to our Internet Telephone service. You can transfer your current phone number to voip.com as long as the phone number is an active phone number and is in your name. This process takes about 5 to 7 business days to complete the transfer.

Note: Do not cancel your service with your previous phone service provider until the service with PhonePower is up and running completely. Also, if you have your high speed internet on the same telephone line, then you will need to make arrangements to maintain the internet as a different phone number.

  1. Sign-up for voip.com Internet Telephone service
  2. Do not cancel your current local service
  3. Review our transfer overview and follow our step-by-step transfer instructions

It's very easy to transfer your number. All you have to do is signup for service, fill out a form, and sit back and enjoy your new voip.com Internet Telephone service!

 

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