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Installation Guide

This installation guide will show you how to get your Voip phone service working. First, we need to know which set of instructions to give you. Please choose the option below that describes your pre-Voip setup.

1. No, I do not have a router.

Choose this option if you have a standard DSL or cable modem and no router.

2. Yes, I have a router.

Choose this option if you have a router. You have a router if either of the following is true:

  • You have more than one computer connected to the internet.
  • Your DSL or cable modem has a built-in router. You can tell if this is the case by looking on the back of your modem. If it has multiple ports, it is a modem with a built-in router. If you are not sure, please call your Internet Service Provider and ask them if it is a standard modem or a modem with a built-in router.