VOIP.com - Internet Phone Service

VoIP appeals to consumers on many levels. Whether you're looking to save money on your long distance phone service or you'd like to take advantage of the latest telecom features, VoIP has everything you need.

VoIP Saves You Money

VoIP uses more efficient technology than your regular telephone service provider, that's why they don't have to charge so much. VoIP is so popular that your plan options are virtually unlimited. For a lot less than a traditional phone company charges, you can get free local, regional, and even national calling. International calls are even free with some plans, and those that charge offer much lower rates. Every plan is different, so be sure to check with your provider.

VoIP Gives You More

One of the best things about VoIP is all the features you get. Most of the options your traditional phone company charges for are included as part of a basic VoIP package: Caller ID, Anonymous Call Blocking, Three Way Calling, Call Forwarding, Voicemail, Speed Dial, and Call Screening are just a few.

There are also things you can only get with VoIP. Choosing your own area code, for instance, or creating a virtual number that is local to where your friends and family live. They'll save money when they call you but the number will ring through to your primary line. You can also take your number with you when you travel, even if it's out of the country. As long as you have a broadband connection and either your computer and headset, or your VoIP adapter, you can send and receive calls as if you were still at home. Check with your VoIP provider for even more great features.

VoIP Uses the Internet

VoIP sends your phone call over the internet instead of using regular phone lines. This is better because you don't have to worry about circuits being too busy or poor voice quality over long distances.

VoIP works best with connections that are 1.5 Mbps or higher. DSL, cable, fiber optic, and T1 are some of the broadband options available to you. The higher your speed, the less likely you'll experience performance slowdowns while talking and surfing the internet at the same time.

VoIP is Similar to What You're Used To

Equipment based plans are most familiar. Your provider will send you everything you need. After plugging the VoIP adapter into any touch-tone phone, you can make calls exactly the same as before, except you'll be paying less for better service. You may even be able to keep your old number. Ask your VoIP service provider about Local Number Portability (LPN).

Make Emergency Calls with VoIP

Emergency calls are handled differently from country to country, but VoIP providers in the United States must provide basic access to 911 services. Many go beyond this and offer enhanced 911 (E911) services, ensuring that your physical address and phone number are available to local emergency personnel. E911 isn't available everywhere, so check with your service provider.

Important Things to Consider

If your power is out, or the broadband service goes down, your VoIP phone won't work. Some people keep a basic landline as backup, while others are comfortable using a cell phone.

Not all areas offer 911 services to people without a regular phone line. Your VoIP provider should be able to tell you what's available in your area. Additionally, some internet service providers may also require a regular telephone line to supply your DSL.

Choose Your VoIP Solution

You can choose a PC based VoIP solution, or one that is equipment based. PC options are generally low cost or free. You'll use your VoIP provider's software, with a headset that plugs into your computer's USB port. PC only plans are cheap, but may not offer the features and options you're looking for. Service might also be less reliable.

Equipment based plans cost more than those that are PC based, but offer greater reliability and expanded features. Your provider will supply a router or telephone gateway that plugs into the touch-tone phone you already have. To make calls, just pick up the phone and dial.

When choosing a VoIP provider, consider which features are most important to you. Is cost your biggest concern, or are you willing to pay a little more for better coverage and more options?