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VOIP.com > Residential > How It Works > What do I Need

What Do I Need?

To use Voip, all you need is:

  • High speed internet service (like cable or DSL)
  • A credit card account w/ a US or Puerto Rico shipping address (no PO boxes)
  • A touch-tone phone

Your connection needs a minimum upstream and downstream capacity of 90kb/s. If you're not sure if you have this, you can contact your service provider to find out.

Of course, these are just the minimum requirements. Many customers benefit from having an expandable cordless phone system. This will allow you to place a phone is any room you desire without running wires, etc.

Special Note for DSL customers: If you are receiving High Speed Internet through your local phone company, you may be required to keep your local phone line in order to keep your High Speed Internet service. Generally, cable customers do not have this requirement.

Easy Installation

Setting up Voip service is simple. You don't need to be a computer expert. When you activate your account, we'll send you a starter kit contains:

  • Quick Install Guide
  • Voip Phone Adapter
  • Welcome documentation

Installing Voip is a piece of cake. You plug the adapter into your modem, plug your phone into the adapter, and voip's ready to go.

Quick installation with modem only

(PROVIDED ADAPTERS MAY OR MAY NOT INCLUDE A ROUTER)

Ready to get started? Sign up today.